We’ve got you covered
At Sharmax, every new product is protected by a warranty that fully complies with Consumer Protection laws. We are committed to enhancing your experience with our products, from the moment of purchase throughout the entire lifetime of ownership.
Your new Sharmax is packed with advanced features, and we highly recommend that you familiarize yourself with its operations, servicing, and care. Read the Owner’s Manual and this Warranty & Service booklet to make the most out of your Sharmax purchase.
Regular service in line with our scheduled maintenance chart is crucial. It not only ensures your safety but also protects the value of your investment under our warranty.
Our authorized Sharmax Dealers and service centers are filled with factory-trained experts ready to assist you. No matter how big or small your request, we're here to support you for the lifetime of your vehicle.
| Product | Warranty Period | Scope of Warranty | How to apply |
|---|---|---|---|
| Motorcycle | Up to 3 years | Repair | |
| ATV | Up to 3 years | Repair | |
| UTV | Up to 3 years | Repair | |
| RIB Boat | Up to 3 years | Repair | |
| Outboard Engine | Up to 3 years | Repair | |
| Jet Ski | Up to 3 years | Repair | |
| SUP | Up to 3 years | Repair |
What to Expect
- The warranty period starts upon taking delivery of your new Sharmax vehicle.
- During the warranty period, Sharmax service centers will provide repair services for your vehicle. Vehicles and parts that have a factory defect and are repairable will be repaired free of charge.
- Parts that cannot be repaired will be replaced free of charge.
- If an authorized Sharmax Dealer replaces or repairs any parts under this warranty, the warranty will be extended to cover those parts for the remainder of the original warranty period.
How to get Warranty Service
- Check your warranty coverage to make sure that your case is covered under warranty.
- Locate your nearest authorized service center.
- Schedule an appointment by calling to our Service Center
- Bring necessary documentation like the warranty card or proof of purchase and any relevant documents or communication regarding the warranty.
- Wait for the repair and collect your serviced vehicle.
How To Keep Your Warranty Valid
We want to keep things simple and transparent. Here is how you can ensure your warranty stays valid:
- Service On Schedule: Always get your services done according to the schedule we've provided. Make sure these are completed on time and only at centers authorized or approved by Sharmax.
- Authorized Repairs and Maintenance: When it comes to repairs and regular maintenance, use only authorized Sharmax service and repair centers. They have the expertise and equipment to handle your needs precisely.
- Document Your Services: Keep your service record up-to-date in the Owner’s Manual. After each service or maintenance visit, ensure it’s properly logged and stamped by an authorized Sharmax dealer. This record is your proof of proper maintenance and is crucial for maintaining your warranty.
When Warranty Does Not Apply
Your Sharmax warranty is designed to protect you against manufacturing defects, but there are some situations where it doesn't cover issues. Here’s what to keep in mind:
Normal Wear and Tear
Items that naturally wear out over time, such as:
- Brake shoes, brake pads
- Drive chains, sprockets
- Clutch plates, race bearing kits
- Gaskets, rubber or plastic components
- Wheel rims (if misaligned or bent)
- Air cleaner elements, oil filters
- Electrical items like bulbs
Non-Genuine Parts
Using parts or accessories that are not approved by Sharmax, which could affect the performance and reliability of your product.
Abuse or Improper Use
Premature wear of engine parts like cylinders, pistons, valves, and bearings due to improper use.
Environmental Damage
Damage from extreme weather, sea breeze, or pollution that causes rust or deterioration of paint and plating.
Improper Maintenance
- Not using or replacing recommended engine oil/lubricants at suggested intervals.
- Services performed at unauthorized third-party dealerships or service centers.
- Failing to perform scheduled services, either free or paid.
Misuse or Neglect
Parts damaged due to misuse, accidents, negligent treatment, or use of low-quality parts not manufactured or recommended by Sharmax.
Consumables
Items like engine oil, TFF oil, and grease used during warranty repairs are not covered.
Routine Maintenance and Adjustments
Such as engine tune-ups, decarbonizing, carburetor cleaning, and adjustments to wheels, brakes, and clutches, as well as installation of accessories or modification equipment are not covered by warranty unless otherwise stated in your sales agreement and warranty annexes.
For more details on your warranty,
please Contact our Team